Why am I being charged Sales Tax?

Due to our warehouse and sales team locations, we are required to charge sales tax in the following states; IN, FL, CA, PA

Returning Merchandise

Every item in our catalogs comes with Bailey's 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we'll refund your money or exchange any item.

Simply fill out the return form on the Packing List included with your order. Use the return shipping label provided and send the package UPS ground or US Postal Service parcel post. For your protection, please insure the package for its full value. COD's are not accepted. Send Returns and Exchanges to:

Bailey's Customer Returns
58263 Charlotte Ave
Elkhart, IN 46517

If the package was damaged in shipment, is a perishable item, or was drop shipped directly from the manufacturer, please call Customer Relations at 1-888-8BAILEY or contact us by e-mail before returning. Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

If we made a mistake on your order, your return surface shipping will be reimbursed.

The returns department requests that we allow 2-3 weeks turn around time for the issuance of credit or for the shipping of an exchange.

If you need to return a gift, or have misplaced your packing list and would like to print a new return form,    click here

All items advertised are warranted against defects in workmanship and/or materials.  These types of defects will generally appear within the first year to a year and a half of use.

At times, manufacturer warranties, received with the product, will override our own.  In any case,  unless otherwise specified, the item must be returned for our inspection.

When will my credit card be charged?

When your order is placed, we will authorize your credit card for all in-stock items. An authorization is a temporary hold on the funds. We will finalize the charge to your credit card when the items ship. (For items shipped directly from the vendor we will charge your credit card at the time of sale.) You can cancel an order at any time prior to shipment, at no cost to you, by calling 1-888-822-4539, 8am – 4pm, Eastern Time.